Photoshop contests among Woot forum users for prizes, including cash, free shipping on Woot orders, and the Monkey Prize (typically a random monkey-related item of little or no value) were other promotional events. This has since been replaced by a weekly video podcast. Woot's main site previously featured a daily podcast by Matthew Shultz, that briefly described the item up for sale and included a humorous song or skit. In 2011, sales of 6,200 refurbished Motorola Xooms included a small number (about 100) that weren't refurbished properly and may have been sold with data from the devices' previous owners. All items, regardless of size or weight, are shipped for a flat fee. woot, items are shipped only to the United States, using FedEx Ground, FedEx SmartPost, or United Parcel Service. Woot does not reveal sales figures unless the item sells out or a new item is for sale. Customers may buy up to three of the day items, although the site has occasionally limited product quantity to one per customer. Woot operates within the one-deal-a-day business model. The company also does not provide customer support for the products it sells in case of issues, customers are advised to seek support either from the manufacturer or through the online user community on the Woot forums. This sales model means that defective products cannot be replaced, only refunded. However, post-acquisition from Amazon, if a product sells out fast enough (generally before Noon CT), a new product will be offered for sale. If a product sold out during its run, the next item would not appear until midnight, except during Woot-Off promotions. Originally, Woot offered one product per day until its stock of that item was sold out, or until the product was replaced at midnight Central Time with the next offering. Please help update this article to reflect recent events or newly available information. If you look at their web site, you can see they've moved away from it. The reason given is: This section describes the Woot sales model as of 2013.
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